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Updated by user Dec 04, 2014

After 6 or more weeks of sending CARECENTRIX the information requested, they sent me a letter stating that I needed to have a letter that must be on letterhead from the appropriate government agency. All they have to do is call the numbers on the back of the card for them to get all the info they need. This is so pathetic.

Original review posted by user Nov 06, 2014

Carecentix has asked for my secondary insurance so they could bill them. I have BCBS and Medicaid.

I was told that since BCBS has been paying their part, they would have to write off the rest since I'm on medicaid. PLEASE GET TO WRITING BECAUSE ALL THESE BILLS THAT KEEPS FILLING UP MY MAIL BOX HAS PISSED ME OFF. I GUESS AN ATTORNEY FOR HARASSMENT IS IN MY FUTURE.EVEN THOUGH I SENT THE INFO U ASKED FOR CERTIFIED MAIL. THAT'S HOW COME I KNOW SOMEONE SIGNED FOR IT.

IT HAS A SIGNATURE. GET TO WRITING N LEAVE ME ALONE NOW

Location: Auburn, Alabama

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same problem. my wife is on disability.

i called after receiving the first bills on a cpap machine. i was told to fax a copy of her medicare card and they would deduct what medicare allows. my cigna is primary for her, and medicare is secondary. keep getting bills for amount cigna didn,t pay.

called several times, nothing is done.came to the conclusion they don,t want to write it off.

won, t pay till they take medicare off. her sleep apnea doctor files the medicare and is reimbursed about a third of whats left

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