Educating their employees and contracted vendors. On January 23, 2017 I was sent to a prosthetic and orthotics provider. Before traveling over 40 miles to get there, I called ahead of time and asked what my out-of-pocket would be for a boot that I was being fitted for....Read more
I will decline treatment and DIE before I ever go thru dealing with CareCentrix again. They are totally incompetent, uncooperative, fraudulent and bullies. They repeatedly bill me for invoices I have ALREADY PAID because their records are conveniently in error. Every...Read more
I can't believe they even expect people to be able to use the payment system. Receipts contain no information on invoices paid. You have to pay one invoice at a time. Invoices are double billed. Takes several attempts for the payment to go through. I'm quite an expert...Read more
Carecentrix - Poor customer service and billing
Every time o called and especially today
Carecentrix - Payment not put through to my bank
Payment made by phone October 17 and still has not been deducted from my checking account when I call they say I have no balance so where is the money????
Carecentrix - Poor ecoerience
Bought a cpap mask and hose from them 6 months ago never received a bill from them or phone call stating that insurance did not pay the whole amount. I got a letter from a collection agency. I paid them and hope care centric had to pay a lot to do this I had ample money in my health account to pay was just waiting on a bill I will never use them again!!!
Carecentrix - Who are you?
I have a collection agency from NY sending me letters? Who are you? I've never got a bill from you
A mistake was made when ordering ordering CPAP supplies from American Sleep Medicine in Jacksonville, FL, and the supplies were double shipped to me. I returned the second shipment personally, ASM then proceeded to ship me a third order, which I also returned. This...Read more
After paying several bills for my C pap parts in Feb 10, 2017 on their portal was sent to their god awful collections group (AMCA) and paid the bill again to avoid further charges. They still claim that I did not pay the bills which I have proof that the payment was...Read more
The coordination between FL Blue and Carecentrix is horrendous. Carecentrix billing hides bills on their website. You can not view a true total to pay. I ended up in collections due to bills I could not view. Contacting them has been a nightmare. I have been put on...Read more
I didn't like
- Are frauds and price gaugers
- Fraudulent billing practices
- Debt collection
I have had to deal with Carr Centrix for 17 mths. It has been a nightmare. May claims were not paid due to authorization not being done in 72 hours. I have had ten surgeries 11hospital stays. I have a total amount of 5,000 dollars in collections cause CareCentrix did...Read more
My son suffered a major brain injury. As a result his left side has been greatly limited. Wheel chair was approved through Carecentrix, but the handles on the wheel chair were denied as not meeting a medical need. My family has been stressed enough, but to try and...Read more
I agree with other reviews; they send too many separate bills for a single shipment, you can't choose and get much more than you need, and the wait time to speak to customer service is too long. I sincerely believe these "problems" to us are money-making policies to...Read more
I didn't like
I was in rehab. after a blood removd from my left leg .I was told the the center took both my insurances. But to my dismay they only take Medicare, Medicad, Tricare.I am being punished for not being 65. I have done everything to pay Carecntrix. They will not send the...Read more
I didn't like
- Will not work with secondary insurance companies
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