Product: Carecentrix Customer Care Clear all filters (0 of 54 reviews match)
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Some moron emailed me from carecentrix and said I could not compare apples to apples that they were there to save me money now I am not the sharpest knife in the drawer but if they were paying AeroCare $100 a month and eventually $85 a month for a oxygen concentrator...
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Carecentrix Customer Care
#1332247
The only thing I was ever able to do is, pay them money, it is pretty easy. I have never spoken with anyone from Carecentrix though I have tried. I finally found that I could get most of the Sleep Apnea items for far less cost on Amazon.com. This is a relief and I...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello,We're sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the foll...

Product
Carecentrix Customer Care
#1303131
These people claim they cannot total a bill. They sent 6 different pages with different amounts and expect me, the customer, to total the bill. I paid one page a month ago and this time they sent me different pages with different amounts. The numbers never add up. It...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.0
Product
Carecentrix Customer Care
I didn't like
  • Fraudulent billing practices
#1280856
Apria told me there was no cost, CareCentrix never mentioned a thing that they would be paying Apria for the machine, and asking me for the money, and how much could they have possibly paid Apria, not as much as theyre asking me for! I received a bill in the mail for...
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Anonymous
Anonymous

Carecentrix contacted me and offered a price reduction to $50. I agreed.

CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.0
Product
Carecentrix Customer Care
I didn't like
  • Price gouging
  • Customer service
#1266876
Any time I call carecentrix no one knows what’s going on. I have to explain my Situation over and over. I’m transferred and told they have nothing when prior calls say they have the info. They even put I had sleep equipment in March which was completely false. I am...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.0
Product
Carecentrix Customer Care
#1264256
Can I just say ditto to what another user posted: I received items that I never ordered. When I called, they gave me an RMA number and I had to return the items at my own cost. I have received numerous calls, notices since...completely ignoring my previous calls to...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.0
Product
Carecentrix Customer Care
#1250434
They refuse to bill my secondary.you can never speak with any one.
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.4
Product
Carecentrix Customer Care
#1238352
I received items that I never ordered. When I called, they sent me a slip / postage paid to return the items. I have received numerous calls, notices since...completely ignoring my previous calls to reiterate what occurred to no avail. My account has still not been...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.0
Product
Carecentrix Customer Care
#1230193
First with CareCentrix to inquire about one item on my billing. I use a C-pap to sleep. There was one items that was coded on CareCentrix billing as A7031. This was the only line item that was not in caps as if it had been added to the bill and the amount was very...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello. We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the fo...

Product
Carecentrix Customer Care
I didn't like
  • Unscrupulous billing practices
#1226157
I called Carecentrix and the Rep initially told me she only shows 1 of the bills have been paid. After I informed the rep I had receipts from their billing site, she said she “now” sees 3 payments. I called my insurance provider and explained my dissatisfaction with...
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Anonymous
Francis Burns

carecentrix is nothing but a RIP-OFF

CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello, We are sorry to hear that you are experiencing difficulties. In order to further help you, we have sent you a private message to learn more about your experience.

1.0
Product
Carecentrix Customer Care
#1225563