Product: Carecentrix Health Insurance Clear all filters (0 of 10 reviews match)
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Also, I would like to share that CareCentrix has now pulled a new one on us. We recently received a bill for CPAP parts from 8 MONTHS AGO! It would be laughable if they didn't seriously expect us to pay it (It was for a few hundred dollars). It seems to me to be a...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We're sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following ...

1.3
Product
Carecentrix Health Insurance
I didn't like
  • Underhanded
  • Overpaying
  • Billing
#1104428
My secondary insurance has tried on four three way calls Carecentrix said the would send the right codes still waiting. to end this .Carecentrix has the never do right thing .They keep saying that they will work with m secondary insurance but the keep sending the rong...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello. We're sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the fol...

Product
Carecentrix Health Insurance
I didn't like
  • Will not work with secondary insurance companies
#1099503
Some Doctors are in on this also along with the collection companies they will use my tricks like dropping phone calls telling your bill is paid when it's not etc. Most of the time it will be a circle of three companies like Carecentrix your Insurance company and the...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hi, We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the follo...

Product
Carecentrix Health Insurance
#1064464
The phone tree takes is a nightmare before you even start!My insurance paid nothing as it all went toward my deductible - not their fault. However, I got letters every few days requesting payment. I had already paid $450 toward a $2,000 bill. I told them I can do...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hi, We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the follo...

1.0
Product
Carecentrix Health Insurance
I didn't like
  • Survice or billing
  • Billing practices
  • Way they dont provide options and overbill
#1057063
Cigna paid $436 and over 4 months later I received my first bill from Carecentrix. Followed by a letter that it was being sent to collections for failure to pay, even though I had just received the bill I paid that one and the next two months over $120/month. At the...
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Anonymous
Anonymous

I am so terrified reading your comments, I am due to get cpap on Thursday was advised to call carecentrix. They told me there would be no co-pay. BUT after saying call is reco...

1.2
Product
Carecentrix Health Insurance
I didn't like
  • Price gouging
  • Mafia like practices
  • Idiotic billing practices
#1002454
Two days and about ten phone calls to CareCentrix billing. Each time the hold time has been from 11 to 18 minutes. No way to leave a voice message or send an e-mail. I called a different department and spoke with a woman. She sent an e-mail to billing asking them to...
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Product
Carecentrix Health Insurance
I didn't like
  • Customer service
  • Billing
#853587
Care Centrix billing is like NONE other I have ever experienced.I get emails with "invoice" numbers with no clue what they are for. No paper statement. No explanation. THIS IS A *** SYSTEM. WHO CAME UP WITH THIS?!! Make your billing system understandable and simple....
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Product
Carecentrix Health Insurance
#853114
Be cautious! We are now in collections with CareCentrix. I'm beyond shocked that this company has never been reported nationwide and insurance companies continue to use them. Their invoice dates are even incorrect and have no valid explanation. CareCentrix is...
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Product
Carecentrix Health Insurance
#593943
I have private Blue Cross Blue Shield of Illinois Health Insurance with Home health care benefits paid at 90%. After total knee replacement I was stuck with Doctors Choice for Home Physical Therapy, which seems to be affiliated with Care Centrix. My Doctor ordered 10...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello there. We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with ...

Product
Carecentrix Health Insurance
I liked
  • Pta
I didn't like
  • Office staff
#592741
Whatever Blue Cross is paying Care Centrix to handle their billing, it's TOO MUCH! And customers better have PLENTY of time on their hands if attempting to pay a bill via phone or on-line. THIS IS THE WORST BILLING SYSTEM EVER!! First of all, they bill ever component...
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Ponte Vedra, Florida
Product
Carecentrix Health Insurance
#487896