Product: Carecentrix Medical Claim Clear all filters (0 of 8 reviews match)
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My wife is in a nursing home. She has been waiting 2 1/2 months for a wheelchair to be authorized so she can come home. I called about it 3 times today and was told she needed to sign a form allowing me to talk with them. The 1st 2 said they would email me the...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hi. We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the follo...

1.0
Product
Carecentrix Medical Claim
#1305752
Words cannot describe the utter frustration and disgust I have for Carecentrix and Cigna. Carecentrx is supposed to be the middleman and have been nothing but a thorn in my side and causing mass confusion. My Dr faxed over an script for a bariatric rollator walker in...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.0
Product
Carecentrix Medical Claim
#1294964
Their model is to stall so long that patients give up so they don't pay for a test. I have bad sleep issues, Dr. ordered sleep study in November. CC/SMS stalled and said home study first - no problem but a stall of 6 weeks was a problem. That was done in December and...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.5
Product
Carecentrix Medical Claim
I didn't like
  • Defrauding of customer
#1252349
ordered cpap supplies through Cigna. 100% covered by Cigna. Carecentrix billed me separately. Took 2 hours to straighten this out. Carecentrix was wrong! I'm sure they do this intentionally. Crooked company. bla bla bla {{Redacted}}.
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following...

1.1
Product
Carecentrix Medical Claim
#1194633
Carecentrix is the 3rd party biller for Cigna/Allegiance. In 2015, Carecentrix failed to file a timely claim with my insurance. When they finally filed the claim, it was denied because the window for submitting it had expired. The following year, Carecentrix tried to...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hi. We're sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the follow...

Product
Carecentrix Medical Claim
#1139233
Besides the hundred or so bad comments about the billing problems ( They blame it on an out side company that does their billing) and they are not aware of any problems.The issue that takes the cake is one of deception. When the driver delivered a wheel chair, he...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

We're sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following ...

1.0
Product
Carecentrix Medical Claim
I didn't like
  • Underhanded
  • Deception
  • Service and billing
#1136391
I have a total amount of 5,000 dollars in collections cause CareCentrix did not get the authorization. I have had a ton of healt issues the last 17 mths and I am so stressed this is the last thing I needed was for CsreCentrix not to authorize my claims. I have no...
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Anonymous
bmr

Horrible company. They overbill me for medical supplies which I have gotten from edgepark for past 20 years. How is this legal??

Product
Carecentrix Medical Claim
#1106139
Wheel chair was approved through Carecentrix, but the handles on the wheel chair were denied as not meeting a medical need. My family has been stressed enough, but to try and understand why handles on a wheel chair would be denied has left me dismayed beyond belief....
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hi. We're sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the follow...

Product
Carecentrix Medical Claim
#1106077