Carecentrix Phone Numbers and Emails

Toll-Free Number:

  • (800) 808-1902
Send Message

Customer Service:

  • (844) 359-5381
    Language Assistance

Report Fraud:

  • (877) 848-8229

Accounting/ Billing:

  • (888) 254-6351
    Methods of Payment
  • (877) 989-9059

Sales:

  • (888) 839-5122

Technical Support:

  • (866) 467-8263

Carecentrix Emails:

Accounting/ Billing
Customer Service
Media
Opt-out of Marketing Emails, Opt-out of Marketing Emails
Report Fraud
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Carecentrix Website:

Carecentrix Help Center:

Corporate Office Address:

CareCentrix, Inc.
20 Church Street, 12th Floor
Hartford, Connecticut 06103
United States

Other Info (opening hours):

Other Locations:
Tampa, Florida

9119 Corporate Lake Drive, Suite 200

Tampa, FL 33634

Overland Park, Kansas

6130 Sprint Parkway, Suite 200

Overland Park, KS 66211

Phoenix, Arizona

7740 N. 16th Street, Suite 100

Phoenix, AZ 85020

Stamford, Connecticut

100 First Stamford Place,

2nd Floor West

Stamford, CT 06902

CareCentrix Payment

PO Box 277947

Atlanta, GA 30384-7947

Hours:
Monday-Friday 8:30am. – 5 pm (EST)

More contact details

Fax:

+1-866-536-5225

Carecentrix Rating Based on 179 Reviews

Rating details

1.2
more details
Customer service
Reliability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Carecentrix Customer Service Calls

73 TOTAL
CALLS
04:39 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Carecentrix?

Request for Information Question:

  • “Checking on my supplies”
  • “Equipment question”
  • “Questions about applications”

Payments and Charges Question:

  • “I want to pay my bill by epay. It's a small amount as my insurance company pays for most of my medical supplies. My account #3771-Q3428. to set this up with my bank I need the right address, but I have two ,9119 Corporate Lake Drive, Suite 200, Tampa”
  • “To make a payment”
  • “Received a late notice for a bill already paid”

Employment Question:

  • “Employment”

Activation/ Cancellation Question:

  • “Amount owed and cancel automatic withdrawal”
  • “Cancel future orders”

Return/ Replace Question:

  • “Return O2 Concentrator”
  • “Wheelchair return”

Shipping and Delivery Question:

  • “Stop delivery”

Product/ Service Question:

  • “Is my insurance accepted”

Website/ Application Question:

  • “Regarding an application”

Staff Question:

  • “The guy who was suppose to service my concentrator never showed up”

Other Question:

  • “Follow up”
  • “Model number of my CPAP issue in 2018”
  • “Breast pump”

About

Summary

CareCentrix is intended to provide home health benefits management services to the health care industry. Thus, the company provides health care plans. It offers a lot of health care solutions which first of all include home infusion therapies, skilled nursing services, and durable medical equipment. CareCentrix collaborates with different health plans and providers which are supposed to further reduce health care costs as well as to improve patient outcomes with the help of its new HomeSTAR hospital readmission prevention program. The programs of the company also are Home Health Benefit Management Utilization Management, Credentialed Home Health Network, Claims Management, Quality Imand provement Program as well as Sleep Benefit Management. CareCentrix is based in East Hartford, CT. The company has regional centers all over the country.

Carecentrix reviews and complaints

Carecentrix is ranked 650 out of 3879 in Hospitals, Clinics and Medical Centers category

Area Served

USA

Compare Carecentrix To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

United Healthcare image
1077 reviews
1.6
Nationwide Medical image
42 reviews
2.1
UPMC image
197 reviews
1.5
Write a review
Do you have something to say about Carecentrix? What happened? What can we help you with?
Submit review Don't show this popup