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I used Carecentrix automated bill paying on line. I used my medical reimbursement card to start. I owed 658.33 my reimbursement card only had $589.00 left on it. The system asked if I would like to pay the rest with another card, I pressed 1 saying yes. I then entered...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello TangibleMacaw, We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.co...

1.0
I didn't like
  • Held my money for 5-6 weeks after they over charged me
#1382457
Had a pleasant conversation with carecentrix billing they could not explain to me or the other $77 a month was going but I know where it was going it's going in some Crooks pocket there and Cigna I paid AeroCare 85 to $100 a month for my oxygen concentrator and charge...
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Anonymous
Anonymous

Hello, We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the fo...

1.0
#1370351
I've been trying to find out what my balance is for months, all they do is give me some generic response about monthly rental. I'm not renting, I'm buying a CPAP machine but they can never give me a balance. They now refuse to answer my e-mails. I told them I'm not...
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Anonymous
Anonymous

We are having the same issue. As soon as Carecentrix actually got our insurance correct, they increased the cost of the material by $200! What? It's been the same expense unti...

Anonymous
Anonymous

I'm experiencing the same issue. I'm in the process of complaining to my insurance company.

1.0
I didn't like
  • Business practice
#1358574
Filed a complaint with the Better Business Bureau about carecentrix.pissedconsumer.com month and they were only paying AeroCare a hundred dollars a month well of course the Better Business Bureau being a crooked agency of the government sided with them so don't ever...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello, We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the fo...

Anonymous
Anonymous

Fact : "crooked agency" Fiction : "of the government". No relation. BBB is not the Commerce Police and have no power of any sort other than to take reports and make lists ; an...

#1353197
I have dealt with carecentrix for a while and the issues we experience never seem to get better. we have been trying to bill for a good denial to bill the secondary and they cannot seem to manage that. we send them spreadsheet after spreadsheet and no resolution after...
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Anonymous
M Kenney

Why isn't there an email on the Main website? Why do I have to search for a way to make a complaint? Get more staff and put the patientsupport@carecentrix.com email on the web...

CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello, We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the fo...

#1340080
I just had to post this review even after filing a complaint with the Better Business Bureau the Federal Trade Commission and the Federal Bureau of Investigation these moron idiots he'll keep sending me Bills saying I owe them money they owe me $77 a month for 25...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hi. We're sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the follow...

#1339818
There is no option for what I need
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello, We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the fo...

#1336018
Released after 30 days in hospital with orders for CareCentrix to procure health , occupational and wound care. 21 days later still have not been able to get BCBS or CareCentrix to get me therapy. Untold hours on the phone with each entity saying it was going to be...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello, We're sorry to hear that you're experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the foll...

Anonymous
Miguel

Carecentrix is billing and admin for BCBS. They don’t send people to your house. If the problem is you haven’t heard call carecentrix . Request to know if they received it als...

#1334461
Ive been on the phone with carecentrix many many times since last november trying to get billing resolved. Customer service has no direct line, so you have to talk to a different person everytime. Even my healthcare provider says they are horrible and impossible to...
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CareCentrix
CareCentrix
Carecentrix Verified Representative

Hello, We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the fo...

1.0
#1334450

Contact Carecentrix

Mailing Address:
CareCentrix, Inc.
20 Church Street, 12th Floor 3 Huntington Quadrangle, Suite 200S Melville, NY 11747
Hartford, CT 06103
USA
Phone:
(860) 528-4038
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Some moron emailed me from carecentrix and said I could not compare apples to apples that they were there to save me money now I am not the sharpest knife in the drawer but if they were paying AeroCare $100 a month and eventually $85 a month for a oxygen concentrator...
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#1332247