Not resolved
1.0
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1 comment

I received items that I never ordered.When I called, they sent me a slip / postage paid to return the items.

I have received numerous calls, notices since...completely ignoring my previous calls to reiterate what occurred to no avail. My account has still not been resolved several calls, etc. They billed my insurance fraudulently/ erroneously and refuse to resolve.

To put in perspective, all of my time, calls, and effort to resolve has been over $12.Unbelievable.

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CareCentrix
#1460791
Carecentrix Verified Representative

We are sorry to hear that you are experiencing difficulties.In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following information: your full name, your health plan, a phone number that we can best reach you at, as well as a brief description of the issue you are experiencing.

Please be sure to include Reference Case #0015 in the subject line.

Once we have this information, a member of our support team will reach out to you directly.Thank you.

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