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I had majory knee surgery on 07/13/18. The following day i receive a knock on my front door.

My wife answered the door and it was a gentleman (who claimed he worked for BCBS) and he provided me a knee workout machine. I had to sign some type of waiver (which i don't remember because i will still under the influence of anesthesia). Apparently, the document i signed was aknowldgeing that i agree to pay for this machine.

The gentleman dropped off this machine and told me that i had to meet up with him in 2 weeks and give it back! WTF kind of company does that.

Then after about 2 months, Carecentrix sends to me collections!!!

This is by far the worst *** company i have ever had experience and i will pray every night that they shut down!

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CareCentrix

Hello , We are sorry to hear that you are experiencing difficulties. In order to help us best serve you, we ask that you email us at patientsupport@carecentrix.com, with the following information: your full name, your health plan, a phone number that we can best reach you at, as well as a brief description of the issue you are experiencing.

Please be sure to include Reference Case #0114 in the subject line.

Once we have this information, a member of our support team will reach out to you directly. Thank you.

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